Frequently Asked questions
- Tickets are available for purchase online via Showpass at www.celebratewinefest.com. Please note that tickets will only be sold at the door if available.
- We strongly recommend that you purchase your online tickets directly from Showpass only, and that you do not purchase tickets from third party ticket sellers. We reserve the right to refuse entry to any and all online ticket holder(s) who cannot (upon request) provide proof of payment by producing the credit card the tickets were purchased with, as well as the address, phone number, and email address that the tickets were booked under. Consumers who cannot show the necessary proof of purchase may be denied entry into the event and will not receive monetary reimbursement.
- Winefest sessions tend to sell out quickly, so be sure to purchase your tickets in advance!
- Tickets are available for purchase online via Showpass at www.celebratewinefest.com. Please note that tickets will only be sold at the door if available.
- GST and service fees will be charged on top of the listed ticket price.
- Your ticket includes an all-inclusive sampling of wines from the world’s most celebrated regions, delicious hors d’oeuvres, and a complimentary wine glass!
- Winefest features a variety of delicious hors d’oeuvres for you to try along with your wine samples. We do recommend having a bite before heading down, as the samples are cocktail-sized and are not meant to replace a large meal.
- Refunds and exchanges may be requested up until January 31, 2023; however, each refund and exchange processed will be subject to a $25 + GST processing fee per transaction. A request to exchange tickets for a session that has sold out will not be granted. Absolutely no refunds or exchanges will be processed after January 31, 2025, for any reason.
- Yes. All of the tickets are code specific and once they are scanned at the door, the tickets will become void. Duplicate tickets will not be accepted.
- There is a coat check available for your convenience. Coat check is an additional charge; please have cash on hand if you choose to check your coat. Depending on the venue, coat check is between $4 – $5. We recommend checking your coat to free your hands to better enjoy sampling throughout the tasting session.
- There is no official dress code for Winefest. Most people wear attire that they would normally wear out for a nice dinner or an evening out with friends.
- We recommend trying to arrive 15-30 minutes before the doors open to get in line, and get your complimentary wine glass.
- Wine Listings and Food Menus can be found on the Winefest website (celebratewinefest.com) on each city’s page.
- LiquorConnect.com has information on the location of almost all the adult beverages available in the province! Visit LiquorConnect.com to find out where you can purchase the wines you tried at Winefest.
- All attendees must be 18 years or older. Absolutely no minors, including infants, are permitted to attend.
- By attending Winefest, you hereby consent that we may photograph, film, videotape, record or otherwise reproduce the image and/or voice of any person who enters Winefest and/or attends Winefest-affiliated events and use the same for any marketing purpose without payment to any person.
- You consent to be photographed, filmed and/or otherwise recorded in connection with, or as part of, Dunollie Castle Productions Inc. journalistic, advertising, marketing, promotional, archival and/or security activities.
- You understand that all photography, filming and/or recording will be done in reliance on these consents given upon attending Winefest.
If you have any additional questions, please contact us at 825-945-3377 or email info@celebratewinefest.com.
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Questions? Email us at info@celebratewinefest.com